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FAQs

  • Q1. What type of composition shingles do you use?

    We have numerous options that we’ll guide you through. During the process of getting your roof repaired or replaced, we’ll have a meeting with you to discuss what is best for you and your home.

  • Q2. How often should I inspect my roof?

    It’s best to get an inspection after every storm. However, if your roof is over 15 years old, you might be due for a replacement! Give us a call to schedule an inspection.

  • Q3. How can I tell if a roofing company can be trusted?
    How I can choose a reputable roofing company?

    Look into the company’s background: testimonials, BBB accreditation, and past clients. Check the length of time they’ve served operating in your state–every state has different rules and regulations for roofing. Lastly, ask them if they’ll ...

  • Q4. What kind of warranty do you offer?

    USA Home Roofing & Exteriors offers a Lifetime Workmanship Warranty. The terms and conditions of the manufacturer’s warranty are expressed in the certificate we will provide. (links to Malarkey/Owens Corning)

  • Q5. My roof was damaged in a storm – what do I do next?

    Call us today to schedule an inspection of your roof. We’ll even help you file the claim and work with your insurance company– keeping you in the loop the whole time.

  • Q6. How much of the claims process do you handle?

    We will work hand-in-hand with your insurance company the whole way. From the initial call to the finish line.

  • Q7. Why shouldn’t I select the lowest estimate?

    Your roof is a long-term investment. The performance of a roof depends on quality workmanship and focus on installing a complete roof system. Make sure you select a quality company with a track record of ...

  • Q8. Is USA Home Roofing & Exteriors a local company?

    Yes, we are as local as they come. We have been in business in San Antonio for over 20 years and aren’t going anywhere.

  • Q9. Can I get a discount on my insurance premium?

    Most insurances will give you a premium reduction just for replacing your roof or for installing a hail-resistant roof system.

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